Hertz
Customer Welcome Specialist
Santa Barbara, California•Full-time
$18.50 hourly
$18.50 hourly
About the Job
Be the Friendly Face That Starts Every Great Customer Experience
Do you enjoy meeting new people and helping others? Are you looking for a role where your personality, positive attitude, and customer service skills can make a real impact? Join Hertz as a Customer Service Greeter and become the first point of contact for customers beginning their journey.
As a Customer Service Greeter, you'll create memorable first impressions by welcoming customers, providing assistance, answering questions, and ensuring every interaction reflects the world-class service Hertz is known for.
Why You'll Love Working at Hertz
💲 Starting Pay: $18.50 per Hour
💰 Additional Earning Opportunities
- Bonus eligible
- Profit sharing eligible
- Stock and stock option opportunities where applicable
🏖 Outstanding Paid Time Off
- Vacation accrual starting at 1.25 days per month
- 4 floating holidays
- 9 paid company holidays
🚗 Travel Benefits
- Up to 40% off standard Hertz rental rates
📈 Growth Opportunities
- Build valuable customer service experience with a global industry leader
- Develop skills that can lead to future career advancement
What You'll Do
As a Customer Service Greeter, you'll help create a welcoming and seamless experience by:
- Greeting customers and providing a warm, professional welcome
- Answering questions about vehicles, rental services, and location amenities
- Providing directions and assistance as needed
- Helping customers navigate their rental experience
- Building positive relationships through outstanding service
- Creating a customer-focused environment that leaves a lasting impression
What We're Looking For
✔ Exceptional communication and interpersonal skills
✔ Positive, friendly, and professional attitude
✔ Strong customer service mindset
✔ Ability to build rapport and connect with people from diverse backgrounds
✔ Team-oriented with a willingness to help wherever needed
✔ Reliable, energetic, and motivated personality
✔ Strong verbal and written communication skills
Comprehensive Benefits Package
Eligible employees may receive access to:
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Company-Paid Life Insurance
- Paid Parental Leave and Adoption Assistance
- Employee Assistance Program for employees and their families
- Educational Reimbursement Programs
- Pet, Legal, and Identity Protection Coverage Options
- Discounts on:
- Theme Parks
- Fitness Memberships
- Travel and Entertainment
- Retail Purchases
- Employee Rental Car Discounts
Start Every Customer Journey on the Right Note
At Hertz, every great customer experience begins with a friendly welcome. If you're someone who enjoys helping people, creating positive interactions, and representing a trusted global brand, this is your opportunity to make a difference every day.
Apply today and become the welcoming face of Hertz while building a rewarding career in customer service. 🚗✨