Hertz
Assistant Branch Manager in Training
Buena Park, California•Full-time
up to $18 hourly
up to $18 hourly
About the Job
A Day in the Life
Ready to build a career in leadership with one of the world's most recognized mobility brands?
At Hertz Local Edition (HLE), we provide convenient rental solutions that keep our communities moving. As a Manager Trainee, you'll gain hands-on experience in every area of the business, from customer service and sales to operations, fleet management, and leadership development.
This isn't just a job, it's a career path. Through structured training, mentorship, and real-world experience, you'll develop the skills needed to lead a successful location and prepare for advancement into a Branch Manager role in as little as 12-18 months.
If you're motivated, customer-focused, and excited by the opportunity to grow your career in a fast-paced, team-oriented environment, we'd love to meet you.
Pay: $18/HR Weekly Pay + Commission.
What You'll Do:
Deliver Exceptional Customer Experiences:
- Create outstanding experiences for customers at every stage of the rental process.
- Support location sales goals through consultative selling and service excellence.
- Learn and apply effective sales strategies and customer relationship management (CRM) best practices.
- Build long-term customer loyalty through professionalism and problem-solving.
Learn Business Operations:
- Gain hands-on experience managing fleet logistics, inventory, and vehicle availability.
- Support daily branch operations while ensuring compliance with company standards.
- Develop an understanding of how operational decisions impact overall business performance.
Support Fleet & Facility Excellence:
- Assist with vehicle preparation, cleaning, and quality inspections to ensure a positive customer experience.
- Help maintain lot organization and efficient vehicle flow.
- Support team members with operational and customer service needs as they arise.
Develop Financial & Administrative Skills:
- Learn key business and financial processes that support branch profitability.
- Assist with reporting, documentation, and transaction completion.
- Understand performance metrics and how successful locations achieve results.
Build Leadership Skills:
- Partner with experienced leaders to learn the fundamentals of branch management.
- Develop skills in coaching, scheduling, team engagement, and performance management.
- Participate in structured leadership training designed to prepare you for future management opportunities.
- Learn how your role contributes to the overall success and growth of the business.